These days, the scandal involving long wait times at VA hospitals can feel like some made-in-Washington spectacle generated by politicians looking for headlines. But it isn’t. It had its genesis in a late-April report on CNN that as many as 40 veterans may have died waiting for appointments at VA hospitals in Phoenix.
This investigative piece was notable for two reasons. It’s been a while since a news story so quickly provoked such a storm of public indignation that a cabinet secretary — deservedly or not — had no choice but to resign. And it’s a reminder of just how important old-fashioned shoe-leather reporting remains to our system of government, especially when it uncovers official misdoing.
One of the basic truths about our representative democracy is that it does not work without solid information. Public officials, both elected and appointed, need to know what’s happening in the communities they serve, and the people who live in those communities need to know what the government they elect and fund is doing in their name.
A lot of forces try to distort that flow of information, or even block it altogether — from officials who aren’t living up to our expectations to politicians counting on public ignorance to lobbyists and advocates hoping to sway public opinion. This is why the press — and by this I mean print, broadcast and online journalists — is so crucial to our country’s health. It is, or ought to be, a steady, dispassionate, truth-seeking, skeptical and tough-minded force for public understanding.
These are not easy times for journalists, however. I don’t pretend to understand all the forces that are reshaping what we see, hear and read in the news media, and I know that news executives are struggling with a host of formidable economic and social challenges. Yet if the line between news and entertainment gets blurred, if loud opinion replaces accurate reporting, and if journalists take the easy road of covering politics and the horse race rather than the core of policy-making — substance, consensus-building, and the painstaking search for remedy — then representative democracy is in trouble.