Pharos-Tribune

Local News

March 4, 2013

Logansport hospital looks to increase annual number of patients

Logansport Memorial also hopes to improve patient scores

Logansport Memorial Hospital will work to increase the number of patients seen by 200 a year and improve low patient satisfaction scores, according to Dave Ameen, hospital CEO.

Speaking at the State of the Hospital address Friday, Ameen outlined how the hospital received low scores in patient satisfaction. While the hospital received high quality and financial reports, Ameen said he would like to ensure that the hospital is prepared for federal health care reform.

In 2013, Ameen said he would like to increase the volume of patients so that the hospital can keep their costs down in the future as they invest in equipment and resources.

“Our volume has got to increase,” Ameen said.

Ameen said the areas to expand would be in orthopedics and general surgery.

The majority of patients booked into the hospital come for pulmonary issues, obstetrics, gynecology and normal newborn care, according to hospital data.

“What we do, we do well,” Ameen said.

However, Ameen said the hospital does transfer a lot of patients to other hospitals when they’re not able to best meet their needs. For example, the hospital currently transfers most children and people who need to undergo heart surgery, according to Ameen.

Ameen said he also wanted to reach out to the 11 percent of Cass County residents who went directly to St. Vincents Hospital and 9 percent who went to St. Joseph Hospital for inpatient services instead of Logansport in 2011.

In an interview after the event, Ameen said the hospital could readily handle more patients, because the numbers only add up to four more admissions a week.

“It’s really doable,” Ameen said.

One of the other large areas to tackle is patient satisfaction, Ameen said.

According to hospital data, Ameen said 57.5 percent of patients said they would recommend the hospital and the hospital was rated at 64.4 percent for 2012.

“Patient satisfaction, we’re nowhere near where we want to be at,” Ameen said.

The hospital also received 88.3 percent for pain management, 86 percent for discharge information and 82.5 percent for quietness of environment.

Ameen said they were working to improve the scores by having an outside company come in and help streamline their process – like the wait time in the emergency room – and by making staff members have a faster response time to call lights at a patients bed.

Part of the reason for the low scores, Ameen said, is because the staff is working to get back up to full speed after the implementation of electronic records.

“Now we’re making sure we can get some of the productivity back,” Ameen said.

The hospital has also started a patient advisory council to get feedback from former patients, and is partnering with neighboring rural hospitals to see what methods work best, Ameen said.

The hospital did receive high quality scores, however, for its care of pneumonia, heart failure, surgical care and heart attack patients.

In an interview after the event, Chief Executive Nurse Jeanette Huntoon said they’re also hoping to decrease readmissions and increase patient satisfaction by following up more with patients shortly after they leave the hospital.

“We’re just finding more and more that we’ve got to be case managers,” Huntoon said.

She added she believe part of the reason for the low scores in the “would recommend” data came because the hospital wasn’t able to provide the services and so the person was transferred to another hospital.

The hospital will also be recruiting more physicians to fill positions at the hospital as the staff experiences retirements and other departures. Ameen said that can be a challenge, as there are a shortage of physicians.

“There’s a shortage and there’s a lot of competition out there,” Ameen said.

He said the hospital will also be preparing for federally mandated health care reform in the future.

Caitlin Huston is a staff reporter of the Pharos-Tribune. She can be reached at 574-732-5148 or caitlin.huston@pharostribune.com.

For more on this story and other local news, subscribe to The Pharos-Tribune eEdition, or our print edition

1
Text Only | Photo Reprints
Local News
  • Cass Co. jobless rate falls again Cass County unemployment fell once again to 5.6 percent, state workforce data indicates, mirroring state trends of a growing workforce and what one economist suggests is growth in full-time jobs. State unemployment data released this week indicates t

    August 22, 2014

  • Police blotter: Aug. 22 Have a tip? Anyone with information on a crime is encouraged to call Crime Stoppers at 800-222-TIPS. Information leading to an arrest or conviction could lead to a reward of up to $1,000.

    August 22, 2014

  • 5-year-old boy's bathtub death under investigation MONTICELLO (AP) — State police say an investigation is underway into the death of a 5-year-old northern Indiana boy who reportedly was found not breathing in a bathtub. Sgt. Kim Riley says Ian Davidson died Thursday at an Indianapolis hospital, where

    August 22, 2014

  • NWS-PT082114 WWII Ship 2.jpg Return voyage: Logansport veteran to crew WWII ship A Logansport man and U.S. Navy veteran is getting a chance to sail on a military vessel again.Starting at the end of this month, Rex Mitchell Ashby will spend about three weeks working in the engine room of LST-325, the last fully operational World W

    August 22, 2014 3 Photos

  • AP for free? Yes — for low incomes The U.S. Department of Education awarded $28.4 million dollars Aug. 12 to schools across the nation for Advanced Placement test costs for low-income students.Indiana received just under $500,000 from the Advanced Placement Test Fee Program. That amou

    August 22, 2014

  • Round Barn Festival canceled ROCHESTER — A 44-year-long festival will end its run in downtown Rochester indefinitely, according to the Fulton County Chamber of Commerce. Executive Director Diane Spore and the chamber of commerce’s board of directors met Wednesday to discuss and

    August 22, 2014

  • Twelve Mile farming contractor files counter-suit TWELVE MILE — A local farming contractor has filed a counter-suit against a farming company that accused him of defrauding them of millions of dollars over the course of several crop seasons.A lawyer for Chad Rudicel, the Twelve Mile contractor named

    August 22, 2014

  • Police Blotter: Aug. 21, 2014 Have a tip? Anyone with information on a crime is encouraged to call Crime Stoppers at 800-222-TIPS. Information leading to an arrest or conviction could lead to a reward of up to $1,000.

    August 21, 2014

  • Firefighters investigate smoke downtown Firefighters investigate smoke smell downtown

    Firefighters with the Logansport Fire Department responded to a call of a smell of smoke in a downtown office building.

    August 21, 2014 1 Photo

  • NWS-PT082114 Opera House Now.jpg Dreaming the old dreams over DELPHI — “To dream the old dreams over is a luxury divine.”That line from the late local poet James Whitcomb Riley was mentioned several times Wednesday at a celebration in Delphi. Those who quoted the line said it was a fitting description for one o

    August 21, 2014 3 Photos

Featured Ads
More pharostribune.com
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide
AP Video
Furry Roommates: Dorms Allowing Cats and Dogs Chase Rice Defends Bro-Country 'Jersey Shore Massacre' Pokes Fun at MTV Series Raw: Wash. Mudslides Close Roads, Trap Motorists DC's Godfather of Go-Go Honored Ukraine Calls Russian Convoy a 'direct Invasion' Girl Meets Her 'one in the World' Match Coal Gas Boom in China Holds Climate Risks Japan Landslide Rescuers Struggle in Heavy Rain Raw: Severe Floods, Fire Wrecks Indiana Homes Endangered Red Wolves Face Uncertain Future Raw: Russian Aid Convoy Arrives in Ukraine Okla. Policeman Accused of Sex Assaults on Duty Dominican Republic Bans Miley Cyrus Concert Raw: Israeli Air Strike in Gaza Raw: Bodies of MH17 Victims Arrive in Malaysia Attorney: Utah Eatery Had Other Chemical Burn
Parade
Magazine

Click HERE to read all your Parade favorites including Hollywood Wire, Celebrity interviews and photo galleries, Food recipes and cooking tips, Games and lots more.
Poll

Does Indiana need a statewide water management plan and an administrator to implement it?

Yes
No
Unsure
     View Results
eEdition